For field service businesses with 3–50 technicians
FieldService.ai is an autonomous AI agent that handles every operational task — scheduling, dispatch, customer updates, invoicing — so your techs focus on the work, not the paperwork.
What it does
Most shops pay for scheduling software, a dispatcher, and a customer service rep. FieldService.ai replaces all three.
Jobs land in your inbox or phone — the agent reads them, checks technician availability and location, and schedules instantly. No back-and-forth.
Customers get texts with technician name, ETA, and job details — automatically. No manual texts. No "where's my tech?" calls.
After each job, the agent drafts the invoice based on job type and parts used, sends it to the customer, and logs it. No data entry.
Technician starts job, updates status, finishes — the agent tracks everything and alerts you only when something needs your attention.
How it works
Point FieldService.ai at your existing phone, calendar, and job intake system. It reads incoming work orders from wherever they come in — email, call, text, or app.
Tell it your technicians, their territories, working hours, and service types. The agent builds a live model of your operation and starts dispatching within 24 hours.
Dashboard shows every active job, every dispatch, every customer notification. You step in only for exceptions. Everything else handles itself.
Why it matters now
Every tool on the market today is software that humans operate. FieldService.ai is different: it's an AI employee that does the job. It doesn't need to be told what to do — it reads the queue, makes decisions, updates customers, and reports back. Your office manager stops managing software and starts managing exceptions. The dispatcher isn't a person anymore — it's a 24/7 AI that never misses a job, never forgets to text a customer, and never loses a work order in an inbox.
Your field service business runs better when every job — from the first call to the final invoice — is handled without a human touch. That's what FieldService.ai does.